From 9f88fb85d7b3231b86ec3b3f4b5cb15f2500b0ed Mon Sep 17 00:00:00 2001 From: Dominic Clifton Date: Thu, 26 Mar 2015 19:41:10 +0000 Subject: [PATCH] Adding a note to the contributing document explaining why email support requests will go unanswered. --- CONTRIBUTING.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/CONTRIBUTING.md b/CONTRIBUTING.md index 3b76d5dc7e..4f0aebffc0 100644 --- a/CONTRIBUTING.md +++ b/CONTRIBUTING.md @@ -2,7 +2,7 @@ Please remember the issue tracker on github is _not_ for user support. Please also do not email developers directly for support. Instead please use IRC or the forums first, then if the problem is confirmed create an issue that details how to repeat the problem so it can be investigated. -Issues created without steps to repeat are likely to be closed. E-mail requests for support will go un-answered. +Issues created without steps to repeat are likely to be closed. E-mail requests for support will go un-answered; All support needs to be public so that other people can read the problems and solutions. Remember that issues that are due to mis-configuration, wiring or failure to read documentation just takes time away from the developers and can often be solved without developer interaction by other users.